COURSE OUTCOMES AND COMPETENCIES:

1. Describe the importance, roles, responsibilities, and duties of a company officer.
   1. Identify the importance of the company officer.
   2. Describe the transition into the role of company officer.
   3. List the responsibilities of the company officer.
   4. Explain the duties of the company officer.
2. Describe the organizational structure of a variety of fire and emergency services.
   1. Describe the basic principles of an organizational structure.
   2. Explain the purposes of fire and emergency services organizations.
   3. Identify classifications of fire and emergency services organizations.
   4. List types of organizational staffing in the fire service.
   5. Identify the role of a Company Officer I in resource allocation.
   6. Describe the use of aid agreements in the fire service.
   7. Distinguish among the various components of organizational management.
3. Discuss concepts of leadership and supervision.
   1. Explain the principles of leadership as applied to a company officer.
   2. Describe roles of supervision in the responsibilities of a company officer.
4. Recognize the role of the company officer in human resource management.
   1. Recognize planning processes as they relate to human resources management.
   2. List human resources organizational policies that the Company Officer I is responsible for.
   3. Explain the role of the Company Officer I in behavior management.
   4. Describe labor/management relations.
   5. Organize the completion of a departmental task.
   6. Propose a plan of action to alleviate a member-related problem.
   7. Implement a plan to resolve an administrative problem.
5. Recognize the different types of communications for which a company officer is responsible.
   1. Describe the importance of listening skills in interpersonal communications.
   2. Explain the role of oral communications in company officer duties.
   3. Explain the role of written communications in Company Officer I duties.
   4. Describe the importance of incident scene communications.
   5. Compose a written document relating to the fire service.
   6. Apply the interpersonal communications model to common firefighter scenarios.
6. Summarize administrative functions related to the duties of a company officer.
   1. Explain the customer service concept in relation to the fire service.
   2. Describe the function of policies and procedures in administrative duties.
   3. Identify the budget process.
   4. Define the role of records management in administrative duties.
   5. Propose a revision to existing departmental procedures.
   6. Develop a budget request for a specific departmental need.
   7. Maintain a log of routine, unit-level administrative functions.
7. Explain the importance of health and safety issues including risk management; workplace safety; and health, wellness, and safety programs.
   1. Explain organizational risk management.
   2. Describe emergency services casualties.
   3. Identify basic workplace safety policies and procedures.
   4. Describe basic workplace safety.
   5. Identify elements of a health, wellness, and safety program.
   6. Identify preventative measures for common safety hazards.
   7. Perform an initial accident investigation at the scene of an incident.
8. Explain the purpose and goals of company-level training.
   1. Identify considerations for determining training needs.
   2. Describe the four-step method of instruction.
   3. Recognize uses of lesson plans in company-level training.
   4. Describe methods of company-level training.
   5. Create a plan to direct fire personnel during a training session.
9. Describe the company officer's role in community relations and company-level fire inspections.
   1. Describe community relations.
   2. Explain the process of company-level fire inspections.
   3. Identify inspection and testing procedures for fire protection systems.
   4. Implement a course of action that addresses a community need.
   5. Address the concern of a citizen in your jurisdiction.
10. Explain he process of performing pre-incident surveys and developing pre-incident plans.
    1. Differentiate between pre-incident surveys and fire and life safety code enforcement inspections.
    2. Describe various elements of building construction that should be identified during pre-incident surveys.
    3. Identify considerations for preparing for pre-incident surveys.
    4. Explain the process of conducting pre-incident surveys.
    5. Recognize different approaches to developing and managing pre-incident plans.
    6. Develop a pre-incident plan for a specific occupancy.
11. Explain the responsibilities of Company Officer I during emergency scene operations.
    1. Recognize approaches to improving firefighter survivability.
    2. Describe elements of incident scene management.
    3. Explain fire behavior considerations prior to fire attack.
    4. Identify methods for conducting incident scene operations.
    5. Describe post-incident activities.
    6. Prepare an initial action plan for an emergency incident.
    7. Given a scenario, explain how to execute an action plan.
    8. Given a scenario, describe how to conduct a post-incident analysis with personnel.